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Returns

We believe in fast, reliable and high-quality service. To be able to deliver this to you, it is important that we have the proper information. Please read the following instructions carefully for fast processing of your request.

If you wish, you may return products purchased at Royal Eijkelkamp. More information about our process and return conditions can be found in our Return Policy.

Step-by-step instructions

  1. Notify us of your return via the return form at the bottom of this page.
  2. You will receive an e-mail confirmation of your return request from Royal Eijkelkamp.
    Note: For wrongly ordered products, we will charge re-stocking and handling fees. These costs are 10% of the invoice, with a minimum of € 35,-. If, upon receipt of the returned item(s), it appears that one or more products do not comply with the conditions, then additional costs can be charged.
  3. Package your product and add our e-mail confirmation to the box.
  4. If Royal Eijkelkamp determines upon receipt of your return shipment that the return satisfies the conditions, you will receive a credit invoice. If the return does not satisfy the conditions, we will contact you.

Return form

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