Are your rigs ready when your project is? Reliable rigs results in a reliable planning. With a Service Level Agreement (SLA), Royal Eijkelkamp keeps your sonic drilling and CPT rigs ready for use, helps to extend their service life, and helps to lowers your total cost of ownership.
An SLA is a three-year maintenance contract, tailored to your machine. Our service engineers know your rig inside out. They inspect and maintain it at fixed intervals, catching problems before they stop your work. You pay a fixed monthly fee, so you know your maintenance costs in advance.
Our SLAs are made for drilling and site investigation companies that do not have their own technical department. We take care of your maintenance, so that you can focus on drilling.
Every SLA starts with your machine. We look at its type, age and running hours, and determine exactly what maintenance it will likely need over the next three years. Then you choose what suits you: one package, or both.
Two inspections per year on location, plus the 500- and 1,000-hour services based on your rig's running hours. The Eijkelkamp Service Assistant keeps track of those hours, so that every service visit is scheduled at the right moment. During each visit we also check the condition of the drill head.
The sonic head is the heart of your rig, and needs specialized care. Our engineers service sonic drill heads every day and know what to look for, maintaining it with the expertise that comes from designing and building it ourselves.
Every 500 vibration hours, your sonic head gets a full maintenance service, and during the contract period this includes a spindle overhaul and eccentric replacement.
After every visit you receive a service report with our findings and recommendations, and your rig gets an inspection sticker. Repair parts are not included, but you will receive an estimate of expected parts costs in advance, so that you can budget for them.
The Eijkelkamp Service Assistant (ESA) is your online platform for managing your Eijkelkamp rigs, and an integral part of your SLA. In one place, you see the status, diagnostics and running hours of every machine in your fleet. At the same time, our service team uses the same data to plan maintenance at the right moment and spot potential issues before they cause downtime. Whether you run one rig or a full fleet: you stay in control, we take care of the rest.
Tell us about your rig and we’ll put together a maintenance proposal tailored to your machine.
